PAPER – 9: OPERATIONS MANAGEMENT & STRATEGIC MANAGEMENT
Section – A: Operations Management
1. Operations Management – Introduction 15%
2. Operations Planning
3. Designing of operational systems and control 35%
4. Production planning and control
5. Productivity management and quality management
6. Project Management 20%
7. Economics of Maintenance and spares management
Section – B: Strategic Management
8. Strategic Management Introduction
9. Strategic Analysis and Strategic Planning 30%
10. Formulation and Implementation of Strategy
Section – A: Operations Management
1. Operation Management Introduction: Scope characteristics of modern operations functions - recent trends in production / operations management.
2. Operations Planning: Demand forecasting – capacity planning - capacity requirement planning - facility location - facility layout – Resource aggregate planning – Material requirements planning – Manufacturing resource planning- Economic Batch quantity.
3. Designing of operational systems and control: Product Design, Process design - Selection - Product Life Cycle – Process Planning – Process Selection.
4. Production planning and Control: Introduction – Control Measures – Time study, Work study, Method study, Job Evaluation, Job Allocation (Assignment Technique), Scheduling Queuing Models, Simulation and Line Balancing – Optimum Allocation of resources – Lean Operations – JIT – Transportation Model and Linear Programming Technique (Formulation of equations only).
5. Productivity Management and Quality Management: Measurement techniques of productivity index, productivity of employee, productivity of materials, productivity of management resources, productivity of other factors – productivity improving methods – TQM basic tools and certification – ISO standards basics.
6. Project Management: Project planning – project life cycle – Gantt charts, PERT and CPM.
7. Economics of Maintenance and Spares Management: Break down Maintenance – Preventive Maintenance – Routine Maintenance – Replacement of Machine – Spare Parts Management.
Section – B: Strategic Management
8. Strategic Management Introduction: Vision- Mission and objective
9. Strategic Analysis and Strategic Planning: Situational Analysis –SWOT Analysis – Portfolio Analysis – BCG Matrices – Stages in Strategic Planning – Alternatives in Strategic Planning
10. Formulation and Implementation of Strategy: Strategy formulation function wise (Production Strategy, Marketing Strategy, Man Power Strategy) – Structuring of Organisation for implementation of strategy – Strategic Business Unit – Business Process re-engineering.

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